Privacy Policy

1. Data We Collect

We collect minimal information necessary to deliver and maintain high-performance hosting services:

• Account details: Email address and username for billing and panel access.
• Payment details: Transaction references processed securely via our encrypted payment gateways. We never store raw credit card numbers.
• Telemetry: Server resource metrics (CPU, RAM, disk utilization) to maintain cluster stability and detect outages.

2. How We Use Your Data

• To provision, authenticate, and maintain your game server instances.
• To process recurring subscription payments and prevent fraudulent transactions.
• To notify you regarding vital service updates, security advisories, or maintenance windows.

3. Zero Data Sale Policy

We do not sell, rent, or trade your personal information to third parties. Data is shared exclusively with necessary infrastructure providers (datacenter facilities, payment processors) under strict processing agreements.

4. Your Rights

Under GDPR and international privacy regulations, you have the right to request access to your data, correct information, or request complete account and data erasure. Contact our support desk on Discord or via email for assistance.